Privacy Policy
Worldwide Help Alliance Team Rainer Philanthropies, Privacy Policy
Worldwide Help Alliance Team, Rainer Philanthropies, operates this Website. Rainer Philanthropies is the leading national organization that provides directory services for all governmental and nonprofit hotlines and helplines. This privacy policy explains what information the Company collects on this Website, how We use your information, and your choices about how your data is collected and used. Please read this Privacy Policy carefully. Your use of this Website indicates that you have read and accepted its privacy practices, as this Privacy Policy outlines.
The Company respects your privacy, and while We may collect personally identifiable information, We pledge not to sell any personally identifiable information to a third party.
This Privacy Policy is subject to change, so you are encouraged to review the Privacy Policy from time to time. The Company reserves the right to alter, modify, update, add to, subtract from, or otherwise change this Privacy Policy at any time for any reason or no reason. We will post any changes here, and any changes will become effective immediately upon being posted unless We tell you otherwise.
Information Collection and Use
While using the Website, you may be prompted to provide personally identifiable information, including but not limited to your name, location, email address, and financial information. The Company uses the information it collects about you to, among other things, improve our service, contact you when necessary, and provide anonymous reporting internally and to third parties to optimize the Website functionality and fulfill your requests, including but not limited to donation requests.
Communications from the Site
Promotions, Contests, and Newsletters: From time to time, the Company may conduct promotions or contests and issue newsletters. Participation in these promotions, contests, and newsletters is voluntary, and you, therefore, have a choice whether to disclose any of your information. We may use a third-party service provider to promote, contest, or administer the newsletters; such service providers will be prohibited from using your personally identifiable information for any other purpose. Any use and sharing of information gathered through promotions, contests, and newsletters will be disclosed during the sign-up process.
Customer Service Announcements: You may receive an initial email after you sign up for the Website. We may also communicate with you in response to your inquiries.
Company Announcements: From time to time, We may send you announcements regarding the Company. Although you may not opt out of these communications, you may unsubscribe to the mailing list to stop receiving them.
We are a Telephone Directory Service
By the nature of our business, we collect call numbers of callers to assist in routing callers to the hotline and/or helpline and/or chat by text and/or web chat service of their choosing. One of the goals of our agency is to collect essential data regarding objective criteria to assist us in providing the public with helpful information about each of the services to which we root our callers. The data collected does not relate to the content of calls. However, information such as how many rings until a service picks up a call, time on hold, and other such criteria will be collected but not tied to any specific phone number for purposes of our intended providing information about hotline services.
We will also provide the caller with text messages, at their request, with details about the hotline or helpline to which a call has been routed. A caller may opt in or out of receiving text messages.
Optional Membership Opportunities
We offer different levels of membership on our website. Certain levels require disclosing information on names, phone numbers, and email addresses. The user provides any such information with complete and open knowledge that our agency shall not be liable for any accidental or malicious disclosure of this information, as should it take place, it will be without our approval.
Information Sharing and Disclosure
Aggregate Information (non-personally identifiable): We may share non-personally identifiable aggregate information with our partners and advertisers. This aggregate information does not identify individual users, and individual users will never be linked to their aggregate information and shared with a third party.
Personally Identifiable Information: We will never sell personally identifiable information to any third party or share any personally identifiable information except in the manner detailed in the Legal Disclaimer section of the Privacy Policy.
Log files
As with most other Websites, We may collect and store certain information regularly. This information includes, but is not limited to, internet protocol IP addresses, web browser information, Internet service provider ISP, referring/exit pages, operating system, date/time stamp, and click data. This information is used to analyze trends, to administer the site, and to gather demographic information about the user base as a whole. It is neither personally identifiable information nor linked to personally identifiable information.
HTTP Cookies
A cookie is a small text file sent by a web server to a user’s browser for authentication, record-keeping, and tracking of a user’s activity on a website. Although We may use cookies on this site, We do not link them to personally identifiable information.
Message Boards, Chat Rooms, Blogs, and Other User Forums: Any information you disclose during your use of message boards, chat rooms, blogs, or other user forums may be read, collected, or used by other visitors who access the User Forums. Please use caution when posting to User Forums. We bear no responsibility for any actions or policies of third parties who collect any information users may disclose in User Forums or other public areas. If We become aware of any third-party abuse of the User Forums, We reserve the right to take action, including but not limited to suspending/canceling a user and/or other legal action.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by applicable laws, when necessary to protect our rights, to prevent fraud, and when required to comply with a judicial process, administrative process, court order, or other legal process served on our Website or the Company.
Notice to California Residents / Your California Privacy Rights: Under California Civil Code § 1789.3, the provider of electronic commercial service shall provide to consumers with which it contracts to provide the service at the time it contracts to provide the service, and annually, on or before June 30 of each year after that, all the following information:
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The name, address, and telephone number of the provider of service;
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Any charges to the consumer imposed by the provider for the use of the service and
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A consumer may follow procedures to resolve a complaint regarding the service or to receive further information regarding the use of the service, including the telephone number and address of the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs.
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To make such a request, please email privacy policy @4help.org. Please include “California Resident” in the subject line and your full name, email address, and postal address in your message.
By using this website, individually and collectively, you also agree to the Service’s Terms and Conditions and Privacy Policy.
Children Under Thirteen Years of Age
The Company does not knowingly collect any personally identifiable information from children under thirteen years of age unless the collection complies with the Children’s Online Privacy Protection Act. If you are under thirteen years of age, do not send any information about yourself to the Company. If the Company discovers that a child under has provided the Company with personally identifiable information, the Company will use commercially reasonable efforts to delete that child’s personally identifiable information.
Access to Personally Identifiable Information
If any of your personally identifiable information changes, or if you no longer desire registration with the Website, you may edit/delete your information by unsubscribing from the mailing list, User Forums.
Sale or Merger
Should the Company undergo a business transition, merger, sale, or acquisition by another entity, your personally identifiable information will likely be among the transferred assets. The Company will notify you of this situation by prominently placing a notice on this site.
Collection In and Transfer to The United States
This Website is operated in the United States. If you are located in the European Union, Canada or elsewhere outside the United States, please be aware that any information you provide will be collected or transferred to the United States. By using the Website, participating in any of our services, and/or providing us with your information, you consent to this transfer.
Contact Us
If you have any questions about this Privacy Policy, please get in touch with us:
Worldwide Help Alliance Team Rainer Philanthropies
45 Cobblestone Drive
Hudson, NH 03051
(800) 580-1500